We are available to assist you on weekdays, Monday to Friday, from 9:00 AM to 6:00 PM (PT time).
How can I qualify for free shipping?
Orders over €35 qualify for free shipping.
For orders under €35, shipping fees vary by country and will be calculated at checkout.
Free shipping for orders over €35 applies only to Mainland Portugal.
When will I receive my order?
We’ll do our best to ship your order as quickly as possible, usually within 24–48 hours. Once your order has been shipped, you’ll receive an email with all the details. Delivery times may vary depending on your location.
Can I cancel or edit my order after it has been placed?
Once an order has been placed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase to ensure that all shipping details, items, and quantities are correct.
Where are your products made?
We take pride in working with suppliers from around the world — in Portugal, Poland, and Asia — to produce our products and packaging.
What payment methods are available?
Debit Card, Multibanco Reference, MB Way, and Payshop.
